KAVIXAI
Privacy policy
What KAVIX AI keeps, why it keeps it, who processes it on our behalf, and what we never store or take. KAVIX does not sell personal data.
Last updated
What this policy covers
This policy covers the KAVIX AI website (https://kavixai.tech), the KAVIX Global Forex client app (https://app.kavixai.tech) and the KAVIX Android app. KAVIX India (https://kavixai.online) is a separate service, and the terms on its own site apply to it.
What we never store or take
- Your MetaTrader 5 password is never stored by KAVIX. You enter it once when you connect, and it is passed once to the MT5 cloud connector to link the account.
- Card numbers, bank passwords or one-time codes. No payment is taken inside the KAVIX app.
- Your money. Funds stay in your own account at your own broker.
The website
The website has no analytics, advertising cookies or tracking pixels. It stores one item in your browser, kavix-theme, to remember whether you chose the light or dark theme. Like any web server, ours can record technical request details, such as IP address, browser and the page requested, to keep the service running and secure.
What the KAVIX app keeps
- Account: your email address, your password (stored only as a one-way hash, never in readable form) and, if you add them, your name, mobile number and country.
- Sign-in security: for each signed-in session, the IP address and browser or device, and a log of sign-in events, including failed attempts, so account attacks can be seen and stopped.
- Trading data: the MT5 account number and server you connect, and the balances, equity, positions and trades of that account.
- KAVIX activity: AI scans, trade plans, NO TRADE decisions, Risk Engine results, Autopilot activity and your plan or subscription status.
- Identity verification, when it is requested: legal name, date of birth, nationality, country of residence, address, ID number and the documents you upload (identity, proof of address, selfie, proof of income or other).
- Support: the tickets and messages you send to KAVIX support.
- On your phone only: your theme and the MT5 account numbers you connected, so you can reconnect in one tap.
How we use it
- To run the service: connect your MT5 account, analyse markets, check every plan against the Risk Engine and show you the results.
- To keep accounts secure: verify email addresses, detect suspicious sign-ins and let you sign out other sessions.
- To verify identity where it is required, and to answer your support requests.
- To send service emails: verification codes, password resets and security notices.
We do not use your data for advertising, and we do not sell it.
Who processes data on our behalf
- Hosting: the servers that run KAVIX store the data described above.
- Email delivery: an email relay sends account emails, so it receives your email address and the message.
- AI assistant: when you ask the KAVIX AI assistant a question, your question and the relevant account context (such as balances, positions, trades and the reasons behind Autopilot decisions) are sent to the AI model provider KAVIX is configured to use (OpenAI or Google) to generate the answer. Requests to OpenAI are sent with response storage turned off.
- MT5 cloud connector: the service that links your MT5 account to KAVIX. It receives your broker server, MT5 login and MT5 password when you connect.
- Market data: prices come from your own broker through your connected MT5 account. Market news and data providers receive no personal data.
We may also disclose data where the law requires it, or to protect the security of the service and its users.
How it is protected
- Passwords are stored only as one-way hashes.
- You can see your signed-in sessions and sign any of them out.
- Identity documents can be opened only by authorised KAVIX reviewers, and the reviewer’s decision note is shown to you.
- Registration does not reveal whether an email address already has an account.
Your choices
- Update your profile and change your password in the app.
- Disconnect an MT5 account at any time.
- Ask for a copy of your data, a correction or deletion by emailing hello@kavixai.tech from the address on your account.
- Some records, such as identity verification, trade and security records, may be kept where the law requires it.
We keep account data while your account is open. After it is closed, we delete or anonymise it unless the law requires us to keep it. KAVIX is not intended for anyone under 18.
Changes and contact
The date at the top of this page shows when it was last updated. If we make a material change, we will tell signed-in users in the app or by email. Questions about privacy: hello@kavixai.tech.
Questions and answers
Does KAVIX AI store my MT5 password?
No. KAVIX never stores your MT5 password. You enter it once in the KAVIX app when you connect your account, and it is passed once to the MT5 cloud connector to link the account.
Does KAVIX AI sell my data?
No. KAVIX does not sell personal data and does not use it for advertising.
Does the KAVIX website use tracking cookies?
No. The website has no analytics, advertising cookies or tracking pixels. It keeps one setting in your browser: whether you chose the light or dark theme.
How do I ask for my data to be deleted?
Email hello@kavixai.tech from the address on your account. Records that the law requires KAVIX to keep, such as identity verification or security records, may be kept for as long as that requirement lasts.